Payments and Account Information
Making payments, getting your account balance, and billing history is now available.
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Fidelity Express Now Accepts Payments
Roanoke Gas has partnered with Fidelity Express to accept payments at approved gas stations and convenience stores in the Roanoke area.
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Residential Fuel Line Protection Plan
The Roanoke Gas Company Residential Fuel Line Protection Plan (FLPP) will cover all maintenance, repairs or replacement of inside natural gas fuel lines.
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Budget Billing

Manage your natural gas costs more effectively by enrolling in our Budget Billing Program. This is an equal payment plan based on the annual consumption of the previous budget year (July – June). You have the assurance of knowing what your monthly bill is by spreading the annual cost of your natural gas utilities into equal payments.

To enroll:

It’s simple and easy to enroll. Call our Customer Service Call Center at (540) 777-4427 Monday – Friday 8:00 AM – 5:00 PM and tell the representative that you want to enroll in our Budget Billing Plan. The representative will calculate your budget amount for you and give you the monthly payment amount. Our Customer Service representatives can also answer any questions you may have regarding this program.

 

 


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