report a gas leak, or any other emergency:
make a payment by phone or contact Customer Service:
natural gas service:
Roanoke Gas Company
P.O. Box 70848
Charlotte, NC 28272-0848
with questions regarding your account, payments, and establishing
service or to enroll in a program. Please include your name,
address, account number, and the reason for your contact.
Questions submitted by email are responded to during normal
Customer Service business hours which are Monday through
Friday, 8 AM to 5 PM.