Payments and Account Information
Making payments, getting your account balance, and billing history is now available.

Fidelity Express Now Accepts Payments
Roanoke Gas has partnered with Fidelity Express to accept payments at approved gas stations and convenience stores in the Roanoke area.

Residential Fuel Line Protection Plan
The Roanoke Gas Company Residential Fuel Line Protection Plan (FLPP) will cover all maintenance, repairs or replacement of inside natural gas fuel lines.







Natural Gas Vehicles

Vehicles that use gasoline and diesel fuels have been in use for nearly a century. Alternative fuels for transportation are needed to reduce our dependence upon imported oil, and to improve our air quality. Replacing these fuels with cleaner burning natural gas has been a formidable task. The natural gas industry is working with automakers, government and other sectors of the public and private life to develop new advances in transportation technology. Natural gas is a front running alternative in reducing our oil dependence and creating a cleaner environment.

Natural gas vehicles have been in use in the United States for many years even though for most people it seems to be a new concept. Initially, natural gas vehicles were available as compressed natural gas (CNG), but now there is the option of liquefied natural gas or LNG. Natural gas vehicles are available through purchase from the major automakers with CNG, and as after-market conversions using CNG or LNG. With CNG the gas is stored on board the vehicle in a gaseous form while with LNG the natural gas is stored on board as a liquid in a container very similar to a thermos bottle. CNG vehicle systems operate at either 3000 psi or 3600 psi, and refueling stations are available to fuel either one. LNG storage systems work with very low pressures. Several shops are available within a short driving range of Roanoke to provide the conversions.

Refueling facilities for natural gas vehicles have been slow in coming, but are beginning to rise in number. Because of this, the initial push for natural gas vehicles has been with the business fleet. These fleets often have centralized fueling stations and greater daily fuel usage than private vehicles. Most of the government policies and initiatives are focused on providing cleaner alternative fuels for fleet vehicles. There are government incentives such as the proposed $0.25 per gallon federal tax credit to make the conversion to natural gas a simpler and more economical process. Also, to help motivate the fleet community to adopt alternatives such as natural gas vehicles, emission credits are being developed in the marketplace.

For additional information on natural gas vehicles (NGV’s), please click on this link:



519 Kimball Ave.



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