Payments and Account Information
Making payments, getting your account balance, and billing history is now available.

Fidelity Express Now Accepts Payments
Roanoke Gas has partnered with Fidelity Express to accept payments at approved gas stations and convenience stores in the Roanoke area.

Residential Fuel Line Protection Plan
The Roanoke Gas Company Residential Fuel Line Protection Plan (FLPP) will cover all maintenance, repairs or replacement of inside natural gas fuel lines.







Natural Gas Main Extensions

Natural Gas may not be available on every street in the area. It may be available several blocks away or just a few houses away. If you are interested in having a natural gas line installed at your home or business, Roanoke Gas Company may have run a main gas extension from the end of the gas main to accommodate your request.

In that case, Roanoke Gas will complete an economic evaluation of the project before a gas line would be considered. During that evaluation, a natural gas survey will be taken to determine how many possible customers are considering having natural gas installed to their address. Once that survey is complete, Roanoke Gas Company will determine if the project has enough demand to continue with the project. Normal time frame usually takes several weeks depending on our work load at the time of the request.

If you are interested in having a natural gas line extended to your home and are not sure where the gas line is located, call one of our Marketing Representatives at 777-4GAS today. Someone will check our gas map system to determine if you are located close to our Natural Gas line. We may be closer than you think.



519 Kimball Ave.



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