Payments and Account Information
Making payments, getting your account balance, and billing history is now available.

Fidelity Express Now Accepts Payments
Roanoke Gas has partnered with Fidelity Express to accept payments at approved gas stations and convenience stores in the Roanoke area.

Residential Fuel Line Protection Plan
The Roanoke Gas Company Residential Fuel Line Protection Plan (FLPP) will cover all maintenance, repairs or replacement of inside natural gas fuel lines.







Making Payments and Account Information

Payments by credit card, debit card, checking account or savings account are accepted. A convenience fee of $3.25 will be charged by the processor for each transaction. Customers may make multiple payments and a convenience fee will apply to each payment. Payments entered prior to 8 PM will be posted within two business days.

Account Information will include account balance, date and amount of last payment and the last thirteen months bill history including bill date, bill due date, billed volume and bill amount. You will need to enter your account number and the last four digits of your social security number to gain access to this information. If we do not have your social security number in our records, please contact our office to update your account. Payments entered may take up to two business days to update your account history.




519 Kimball Ave.



Roanoke Gas Contact Information
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