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Community Involvement

Investing in our community.
Caring for our customers.

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Environmental

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Reduced Carbon Footprint

We operate a 75kW solar voltaic system at our corporate office. This system reduces our carbon footprint by substituting a renewable energy source.

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Renewable Natural Gas

We are partnering with the Western Virginia Water Authority on a facility to convert biogas into renewable natural gas for the benefit of the community.

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Emissions Reductions

Since 2000, we have reduced our pipeline emissions by 73% while increasing our customer base by 25%.

A person turning a wheel on a pipeline.

System Modernization

For more than 25 years, we have been modernizing our natural gas distribution system. During that time, we have replaced all bare steel and cast-iron pipe and renewed five gate stations with plans to renew two more. This has resulted in a modern, state-of-the-art system with unaccounted for gas at 0% since 2014.

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Customer Partnerships

We continually work with our customers to reduce their carbon footprint. For example, we worked with UPS to help it convert its delivery fleet from diesel fuel to cleaner burning, affordable natural gas.

A view of Earth from the Moon.

After World War II, the United States built a vast gas pipeline network. If laid end-to-end, these pipes would stretch to the moon and back nearly twice.

Social

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Employees

We invest in the lives of our employees by providing good health benefits, retirement plans, tuition reimbursement, gym membership reimbursement, and an onsite exercise facility.

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Economic Development

We recognize that economic development creates opportunities and jobs which improves the lives of the people who reside within our service territory. We engage with the Virginia Economic Development Partnership on a state level, and the economic development office of each city and county in which we serve.

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Community Engagement

Our employees are encouraged to participate in charitable organizations within the communities they work and live. Many generously donate time and talents. All of our officers serve on the board(s) of nonprofit organizations.

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Safety

Everything we do ensures safe and reliable service that safeguards the lives of our employees and residents of the communities in which we serve. Our focus on safety has lowered our Lost Time Incident Rate from .04% in 2018 to 0%, or no lost workdays in 2021.

Governance

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Compliance & Risk Management

The Governance and Nominating Committee has been tasked with oversight of the Company’s ESG matters. Management reports regularly to the Governance and Nominating Committee on these matters.

Community Partners

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Renewable Natural Gas

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ONE Future Coalition

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Our Solar Home

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Healthy Homes Roanoke

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